At Squirrel and Scout Co., we strive to provide you with high-quality products and a seamless shopping experience. Due to the nature of our earrings, we regret to inform you that refunds and returns are not accepted.

As earrings are a personal and hygienic item, ensuring the safety and well-being of our customers is our top priority. To maintain hygiene standards and guarantee the integrity of our products, we cannot accept returns once the earrings have been purchased.

We understand the importance of customer satisfaction, and we are committed to addressing any concerns you may have regarding the quality or condition of your order. If you encounter any issues with your earrings, please contact our customer support team at squirrelandscoutco@gmail.com, and we will do our utmost to assist you.

Thank you for choosing Squirrel and Scout Co.. We appreciate your understanding and look forward to continuing to serve you with exceptional products and service.

Turnaround Time:
Orders at Squirrel and Scout Co. are processed and shipped in the order in which they are placed. Current turn around time (TAT) can be found at the top of each page on this site, as turn around time can fluctuate during high peak shopping seasons. Please note that business days do not include weekends or holidays. We are committed to ensuring a swift turnaround to get your products to you as soon as possible.

Shipping and Handling:
We offer reliable shipping services to deliver your order safely. Shipping costs are calculated at checkout based on the weight and destination of your package. We provide tracking information for all shipped orders, allowing you to monitor the progress of your delivery.

Potential Delays:
While we make every effort to deliver your order promptly, please be aware that delays may occur beyond our control, particularly during peak seasons or due to unforeseen circumstances. Squirrel and Scout Co. is not responsible for any delays caused by the postal service or other carriers. If you experience any issues with the delivery of your order, please let us know and we will assist in contacting the respective carrier for further assistance.

International Shipping:
For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary by country, so please check with your local customs office for more information.

At Squirrel and Scout Co., your satisfaction is our priority. If you have any questions or concerns about your order, feel free to reach out to our customer support team at squirrelandscoutco@gmail.com. We appreciate your understanding and patience as we work to ensure a positive shipping experience for our valued customers.